Outsourcing vs Nearshoring

Outsourcing vs Nearshoring To help you determine which service is best for your company, we are going to explain in a simple way the key difference between outsourcing and nearshoring lies in the location of the external provider.  Outsourcing involves delegating tasks or processes to an external company that can be located anywhere in the […]

Trends to watch in 2024

Outsourcing in 2024: Trends to watch The main trends in BPO (Business Process Outsourcing) for 2024 reflect the evolution towards automation, customization and optimization of services. Here’s how RAM BPO is responding to these trends. Personalized and data-driven services:Customers are now looking for customized solutions based on their specific needs. At RAM BPO, we take […]

Choosing between Outsourcing and Automation

Choosing among various alternatives, tools, and partners to stay competitive can be challenging without the necessary information. Whether outsourcing or automation is better for your company depends on the specific needs of the business, the type of task, and available resources: When to choose Outsourcing: Specialized tasks: If the task requires specific knowledge or skills […]

Benefits of the Colombian BPO industry

Benefits of theColombian BPOIndustry The Colombian BPO industry has several benefits for the country and its clients. and, no es por nada, but RAM BPO is the best in town 😏 Cost-Effectivesness:The BPO industry in colombia is highly cost-effective compared to other outsourcing destinations such as India and the Philippines. Skilled workforce: Colombia has a […]