Outsourcing vs Nearshoring

Outsourcing vs Nearshoring To help you determine which service is best for your company, we are going to explain in a simple way the key

Trends to watch in 2024

Outsourcing in 2024: Trends to watch The main trends in BPO (Business Process Outsourcing) for 2024 reflect the evolution towards automation, customization and optimization of

Choosing between Outsourcing and Automation

Choosing among various alternatives, tools, and partners to stay competitive can be challenging without the necessary information. Whether outsourcing or automation is better for your

Benefits of the Colombian BPO industry

Benefits of theColombian BPOIndustry The Colombian BPO industry has several benefits for the country and its clients. and, no es por nada, but RAM BPO

Study Case

We did it! 🥋 The company at the core of our case study is one of the leading firms in the tech industry. As they

Impostors

There might be an impostor among us… and that’s normal. Many people suffer from impostor syndrome. This is a psychological phenomenon where individuals doubt their

Surviving Difficult Customers

Let’s be honest, any kind of interaction with another human being has its complexities, but some interactions are more complex than others, like in Customer